Hello plotter,
Is this still an issue or are satisfied with the workaround?
Search found 42 matches
- Wed Sep 13, 2017 9:06 am
- Forum: LightningChart Ultimate WinForms
- Topic: Rectangle AnnotationStyle Seems Invisible with Hardware 9
- Replies: 6
- Views: 10692
- Tue Dec 08, 2015 2:20 pm
- Forum: LightningChart Ultimate WPF
- Topic: Zoom out action event?
- Replies: 4
- Views: 10313
Re: Zoom out action event?
Hi Chris, There is no method to clear zoom stack. We probably need to add one. For now you should keep track of zoomed events and call ViewXY.Zoom() method with stopX < startX for it to clear the stack. Sorry for inconvenience. I tried FitView() in ViewXY.BeforeZooming and ViewXY.Zoomed events and d...
- Wed Jun 17, 2015 8:16 am
- Forum: LightningChart Ultimate WPF
- Topic: CustomTicks do not show
- Replies: 2
- Views: 5748
Re: CustomTicks do not show
This is a bug and will be fixed in the next release.
- Mon Jun 15, 2015 10:39 am
- Forum: LightningChart Ultimate WPF
- Topic: Hang
- Replies: 2
- Views: 6511
Re: Hang
Hi,
Try to remove one item (series, annotation, etc.) at time to see if any of them is causing the hang.
Is the stack trace always the same after the hang?
Try to remove one item (series, annotation, etc.) at time to see if any of them is causing the hang.
Is the stack trace always the same after the hang?
- Tue Jun 02, 2015 5:02 am
- Forum: LightningChart Ultimate WPF
- Topic: Resource leak
- Replies: 3
- Views: 7478
Re: Resource leak
Yes, there seems to be resource leak in chart. Thank you for informing us about it.
If possible, you could try to recycle charts instead of creating new ones until we have fixed the issue.
Sorry for inconvenience.
If possible, you could try to recycle charts instead of creating new ones until we have fixed the issue.
Sorry for inconvenience.
- Wed May 27, 2015 7:39 am
- Forum: LightningChart Ultimate WinForms
- Topic: Surface Mesh Series Issue from Software Updating
- Replies: 3
- Views: 8653
Re: Surface Mesh Series Issue from Software Updating
Hi Michael, I tried you project and it seems odd enough. I see some dots, which seems to be at the peaks of data, when its rendered after e.g. rotate. When updating to new version, which usually might have changed interface, the deserializer does not know how to deserialize properties created with p...
- Fri Oct 24, 2014 1:02 pm
- Forum: LightningChart Bug Reports
- Topic: NullRefExc when setting SeriesBase3D.XAxisBinding in XAML
- Replies: 5
- Views: 14818
Re: NullRefExc when setting SeriesBase3D.XAxisBinding in XAM
Current build don't crash on that.
We'll release new version at the beginning of next week, so hopefully this work also with you.
Sorry for inconvenience.
We'll release new version at the beginning of next week, so hopefully this work also with you.
Sorry for inconvenience.
- Fri Oct 24, 2014 11:48 am
- Forum: LightningChart Bug Reports
- Topic: NullRefExc when setting SeriesBase3D.XAxisBinding in XAML
- Replies: 5
- Views: 14818
Re: NullRefExc when setting SeriesBase3D.XAxisBinding in XAM
Hello Joost, Sorry for late answer. Could you provide an example as I can't reproduce this by setting either directly or at resourece: <Grid.Resources> ... <lcu:PointLineSeries3D x:Key="3dSeries1" ZAxisBinding="Primary"/> ... </Grid.Resources> ... <lcu:PointLineSeries3DObservable...
- Mon Aug 25, 2014 10:30 am
- Forum: LightningChart Bug Reports
- Topic: Chart with bitmap as points crashes resizing chart control
- Replies: 7
- Views: 25081
Re: Chart with bitmap as points crashes resizing chart contr
Hi Antonio,
Thanks for the test project.
There seems not to be any workaround for this bug. It will be fixed in the next release though.
Sorry for inconvenience.
Thanks for the test project.
There seems not to be any workaround for this bug. It will be fixed in the next release though.
Sorry for inconvenience.
- Wed Jul 30, 2014 11:58 am
- Forum: LightningChart Ultimate WPF
- Topic: SaveToStream in code behind without window
- Replies: 17
- Views: 42982
Re: SaveToStream in code behind without window
You could try set device type to software:
It will slow down the chart a lot.
Code: Select all
chart.ChartRenderOptions.DeviceType = RendererDeviceType.SoftwareOnly;
- Wed Jul 30, 2014 11:48 am
- Forum: LightningChart Ultimate WPF
- Topic: SaveToStream in code behind without window
- Replies: 17
- Views: 42982
- Thu Jul 24, 2014 5:16 am
- Forum: LightningChart Ultimate WinForms
- Topic: ViewXY: Panning when fully zoomed out
- Replies: 2
- Views: 6900
Re: ViewXY: Panning when fully zoomed out
Latest (6.0.9) should contain cancel in BeforePanning as it hasn't been removed since introduced.
Are you absolutely sure you have referenced correct dll?
Are you absolutely sure you have referenced correct dll?
- Wed Jul 23, 2014 5:55 am
- Forum: LightningChart Bug Reports
- Topic: BeforeZooming: Ranges not updated after cancel was called
- Replies: 3
- Views: 10180
Re: BeforeZooming: Ranges not updated after cancel was calle
Hi Frank,
Does this still occur with 6.0.9?
Does this still occur with 6.0.9?
- Wed Jul 23, 2014 5:52 am
- Forum: LightningChart Bug Reports
- Topic: Wrong Ranges after Zoom-Reset
- Replies: 13
- Views: 29196
Re: Wrong Ranges after Zoom-Reset
Hi Frank,
Glad to hear it works.
You can "hide" zoom-out rectangle by setting:
Glad to hear it works.
You can "hide" zoom-out rectangle by setting:
Code: Select all
chart.ViewXY.ZoomPanOptions.ZoomOutRectLine.Color = Color.Transparent;
- Wed Jul 23, 2014 5:18 am
- Forum: LightningChart Ultimate WPF
- Topic: WPF Charts displays blank on Remote Desktop
- Replies: 9
- Views: 21545
Re: WPF Charts displays blank on Remote Desktop
Hi Madhur,
What is the OS of the remote computer and its GPU?
You could also try to set chart.RenderOptions.RemoteDesktopVendorId to the value seen in the "Vendor ID" field at GPU Info window in our demo.
What is the OS of the remote computer and its GPU?
You could also try to set chart.RenderOptions.RemoteDesktopVendorId to the value seen in the "Vendor ID" field at GPU Info window in our demo.
- Mon Jul 21, 2014 7:45 am
- Forum: LightningChart Bug Reports
- Topic: Wrong Ranges after Zoom-Reset
- Replies: 13
- Views: 29196
Re: Wrong Ranges after Zoom-Reset
Hi Frank,
Sorry for late answer. We have made some fixes to zooming since 6.0.6.
Does this still occur with 6.0.9?
Sorry for late answer. We have made some fixes to zooming since 6.0.6.
Does this still occur with 6.0.9?
- Mon Jul 21, 2014 6:24 am
- Forum: LightningChart Ultimate WPF
- Topic: Save Image not formatting correctly
- Replies: 5
- Views: 12538
Re: Save Image not formatting correctly
Hi Aaron, The BitmapAntialiasOptions fields have following descriptions, which should show in the code editor, if you hover over field: ActualPixelWeight: - Put actualPixelWeigth to higher value to make the actual pixel effect more (not much blurred). Use 1 to get high blur effect. ResolutionDivider...
- Thu Jul 10, 2014 9:41 am
- Forum: LightningChart Ultimate WPF
- Topic: RightToLeftZoomAction.RectangleZoomIn: values swapped
- Replies: 1
- Views: 5318
Re: RightToLeftZoomAction.RectangleZoomIn: values swapped
Hi Frank,
You are correct, the returned values are confusing. We'll change that in the next release, so that NewMin will be always lower than NewMax.
You are correct, the returned values are confusing. We'll change that in the next release, so that NewMin will be always lower than NewMax.
- Wed Jul 09, 2014 6:07 am
- Forum: LightningChart Bug Reports
- Topic: BeforeZooming: Ranges not updated after cancel was called
- Replies: 3
- Views: 10180
Re: BeforeZooming: Ranges not updated after cancel was calle
Hi Frank,
Thanks for informing us about the issue, we'll hopefully get it fixed in the next release.
As a workaround you could try to zoom in manually to whole graph (ViewXY.Zoom(x,y,x2,y2)) area and not cancel.
Thanks for informing us about the issue, we'll hopefully get it fixed in the next release.
As a workaround you could try to zoom in manually to whole graph (ViewXY.Zoom(x,y,x2,y2)) area and not cancel.
- Wed Jul 02, 2014 10:24 am
- Forum: LightningChart Bug Reports
- Topic: Wrong Ranges after Zoom-Reset
- Replies: 13
- Views: 29196
Re: Wrong Ranges after Zoom-Reset
Hi Frank,
Seems you round axis range somewhere, but that may not matter.
Do you have three charts and you update axis values only when max is set on model, not when min?
Could you tell us how you initialize ViewXY.AxisLayout?
Thanks.
Seems you round axis range somewhere, but that may not matter.
Do you have three charts and you update axis values only when max is set on model, not when min?
Could you tell us how you initialize ViewXY.AxisLayout?
Thanks.
- Wed Jul 02, 2014 9:16 am
- Forum: LightningChart Bug Reports
- Topic: Wrong Ranges after Zoom-Reset
- Replies: 13
- Views: 29196
Re: Wrong Ranges after Zoom-Reset
Hi Frank, This is a tricky one to reproduce.. So questions follow: - which version of the chart you have (should have asked this first..)? - are there more than one y-axis? - and how you set up ViewXY.AxisLayout? I have following kind of log for RangeChanged and BeforeZooming, could you produce one?...
- Wed Jul 02, 2014 6:19 am
- Forum: LightningChart Bug Reports
- Topic: Wrong Ranges after Zoom-Reset
- Replies: 13
- Views: 29196
Re: Wrong Ranges after Zoom-Reset
Hi Frank, I tried your code with minor changes in BeforeZooming handler method and guesses of CurrentXMin, CurrentXMax, ZoomXMin and ZoomXMax. The BeforeZooming event seems to have valid ranges. I have two charts in the WPF test application and their initialization is identical and both uses same ev...
- Tue Jul 01, 2014 1:08 pm
- Forum: LightningChart Bug Reports
- Topic: Wrong Ranges after Zoom-Reset
- Replies: 13
- Views: 29196
Re: Wrong Ranges after Zoom-Reset
Hi,
We can't reproduce the issue, so could you provide more information how you exactly initialize ViewXY.ZoomPanOptions?
And what do you do in the BeforeZooming event?
Are you using WinForms or WPF chart?
Thank you.
We can't reproduce the issue, so could you provide more information how you exactly initialize ViewXY.ZoomPanOptions?
And what do you do in the BeforeZooming event?
Are you using WinForms or WPF chart?
Thank you.
- Thu Jun 12, 2014 8:58 am
- Forum: LightningChart Ultimate WPF
- Topic: YAxis labels not visible if !AutoDivSpacing & !KeepDivCount
- Replies: 1
- Views: 5762
Re: YAxis labels not visible if !AutoDivSpacing & !KeepDivCo
This is a bug and will be fixed in the next release. As workaround, add following items under <lcu:AxisY..> object: <lcu:AxisY.MajorDivTickStyle> <lcu:AxisTickStyle Color="White"/> </lcu:AxisY.MajorDivTickStyle> <lcu:AxisY.MinorDivTickStyle> <lcu:AxisTickStyle Color="White"/> </l...
- Thu Jun 12, 2014 7:59 am
- Forum: LightningChart Ultimate WinForms
- Topic: Nullreference exception when accessing control
- Replies: 3
- Views: 7145
Re: Nullreference exception when accessing control
Looks like chart is trying to draw itself at that point, which should not be possible if BeginUpdate() is called at your derived class SuspendLayout() method. Are you sure that there is no EndUpdate() call at some point after (or at) the SuspendLayout() and before Margins setter? Sample application ...
- Thu Jun 12, 2014 6:38 am
- Forum: LightningChart Ultimate WinForms
- Topic: Margins not respected graph container is a certain size
- Replies: 2
- Views: 5866
Re: Margins not respected graph container is a certain size
The size of container should have no effect on how the margins are used. ViewXY.AxisLayout.AutoAdjustMargins have strong influence. We made a MDI test where margin was adjusted at double click and on window Resize events based on its size. The margins were updated nicely. Can you provide us a minimu...
- Thu May 29, 2014 4:39 am
- Forum: LightningChart Bug Reports
- Topic: chart disappears after lock/unlock windows 8
- Replies: 4
- Views: 11934
Re: chart disappears after lock/unlock windows 8
Hi Salto,
Thank you for more information.
We can now reproduce the problem and it will be fixed in the next release.
Sorry for inconvenience.
Thank you for more information.
We can now reproduce the problem and it will be fixed in the next release.
Sorry for inconvenience.
- Tue May 27, 2014 8:13 am
- Forum: LightningChart Bug Reports
- Topic: chart disappears after lock/unlock windows 8
- Replies: 4
- Views: 11934
Re: chart disappears after lock/unlock windows 8
Hi Raphael,
Lock/unlock should work, we can't reproduce this.
Could you tell us which GPU you use?
You can find the GPU on a GPU information window in our demo applications.
Lock/unlock should work, we can't reproduce this.
Could you tell us which GPU you use?
You can find the GPU on a GPU information window in our demo applications.
- Tue May 27, 2014 6:06 am
- Forum: LightningChart Ultimate WPF
- Topic: YAxisTitleAutoPlacement smaller values
- Replies: 2
- Views: 7714
Re: YAxisTitleAutoPlacement smaller values
Hi, This is a bug and will be fixed in the next release. Unfortunately there does not seem to be a good workaround. You could set axis.LabelsVisible to false in axis.RangeChanged event and start a timer on which restore the axis.LabelsVisible. This causes ugly flickering though. Sorry for inconvenie...
- Fri May 23, 2014 7:37 am
- Forum: LightningChart Bug Reports
- Topic: Sub-Objects NULL in 6.0.2
- Replies: 2
- Views: 7009
Re: Sub-Objects NULL in 6.0.2
Hi Frank, This is most likely a bug and will be fixed in the next release. If you are using chart constructor with RenderingSettings, try another with your license code: String strLicenseKey = "<your license key>"; RenderingSettings rs = new RenderingSettings(); LightningChartUltimate.Ligh...
- Wed May 21, 2014 12:14 pm
- Forum: LightningChart Bug Reports
- Topic: SeriesEventMarkers and move by mouse, XValue not updated
- Replies: 1
- Views: 7670
Re: SeriesEventMarkers and move by mouse, XValue not updated
Hello,
Sorry for late answer.
This is a bug in V6 and will be fixed in the next release, which hopefully will be released quite soon.
Sorry for late answer.
This is a bug in V6 and will be fixed in the next release, which hopefully will be released quite soon.
- Mon May 12, 2014 10:52 am
- Forum: Updating LightningChart from v.5 to v.6
- Topic: Dependency property of the array
- Replies: 1
- Views: 15688
Re: Dependency property of the array
Hi Minoru, Yes, the Points array is now a dependency property (dp). So if you use same array and update only the values, then the data behind the dp array does not change, because the dp value does not change. You could also clear the Points by m_pls.ClearValue(PointLineSeries.PointsProperty); but u...
- Thu May 08, 2014 9:54 am
- Forum: LightningChart Ultimate WPF
- Topic: Strange behaviour on Panned and BeforePanning events
- Replies: 1
- Views: 4884
Re: Strange behaviour on Panned and BeforePanning events
Hi Antonio,
This is a bug and will be fixed in the next release.
Sorry for inconvenience and thanks for bringing it up.
This is a bug and will be fixed in the next release.
Sorry for inconvenience and thanks for bringing it up.
- Wed May 07, 2014 1:10 pm
- Forum: LightningChart Ultimate WinForms
- Topic: Title, Axis, LegendBox - saving locations?
- Replies: 1
- Views: 5061
Re: Title, Axis, LegendBox - saving locations?
Hi Greg, You can restore LegendBoxXY and ChartTitle location by using kind of code that follows. Idea is to update Offset values according to rendered coordinates. For WinForms, control is drawn first time on some unapplicable location, for which there is the flag to skip the first render. //At char...
- Wed May 07, 2014 11:07 am
- Forum: LightningChart Ultimate WPF
- Topic: An error occurs setting zoomfactor
- Replies: 2
- Views: 5769
Re: An error occurs setting zoomfactor
Hi Antonio,
This is a bug in the chart and there is no workaround.
Fix will be included in the next release, which hopefully is released quite soon.
Sorry for inconvenience.
This is a bug in the chart and there is no workaround.
Fix will be included in the next release, which hopefully is released quite soon.
Sorry for inconvenience.
- Thu Apr 17, 2014 9:48 am
- Forum: LightningChart Ultimate WPF
- Topic: Wierd drawing issue
- Replies: 6
- Views: 15641
Re: Wierd drawing issue
Sorry to hear the fix didn't work. We found something alike with our demo and got it fixed. For replication, it would be help, if you could provide a bit more information: - Details, how you initialize BarSeries and BarViewOptions? - You mentioned Band in the initial post. Was it typo or have you ad...
- Wed Mar 26, 2014 6:58 am
- Forum: LightningChart Ultimate WinForms
- Topic: Error Report D3DERR_DEVICELOST: Device lost (-2005530520)
- Replies: 3
- Views: 9585
Re: Error Report
Hi Felix,
I tried you code with some of our demos, but didn't get any errors. Could you tell us more about the case:
- all series you are using
- any real-time updates
- are you using extra threads
- which map, if any
- does that appear always or randomly
I tried you code with some of our demos, but didn't get any errors. Could you tell us more about the case:
- all series you are using
- any real-time updates
- are you using extra threads
- which map, if any
- does that appear always or randomly
- Fri Feb 14, 2014 1:50 pm
- Forum: LightningChart Ultimate WPF
- Topic: Events Processing
- Replies: 1
- Views: 5781
Re: Events Processing
For 1: You should remove RangeChanged events at the event handler, if you need to reset the range. Remember to add same handler back at the end of the method. For 2: Thanks for the suggestion. We have considered this also and put the method to version 6. In the meantime, the same trick as for 1 prob...
- Thu Jan 16, 2014 6:51 am
- Forum: LightningChart Bug Reports
- Topic: IntensityGrid2D legend values format
- Replies: 5
- Views: 13587
Re: IntensityGrid2D legend values format
Hi Shawn,
Your code seems to be ok. The error is in our component and will be fixed in the next release.
Sorry for inconvenience. Hope you can manage with the issue until the bug is fixed.
Your code seems to be ok. The error is in our component and will be fixed in the next release.
Sorry for inconvenience. Hope you can manage with the issue until the bug is fixed.
- Wed Jan 15, 2014 10:03 am
- Forum: LightningChart Bug Reports
- Topic: IntensityGrid2D legend values format
- Replies: 5
- Views: 13587
Re: IntensityGrid2D legend values format
Hi Shawn,
I couldn't reproduce the formatting flaw for Finnish or English (United States) in the "Regions and Language" Format settings with latest version of LC (5.3.9).
Could you try the same formatting code in e.g. x-axis labels?
I couldn't reproduce the formatting flaw for Finnish or English (United States) in the "Regions and Language" Format settings with latest version of LC (5.3.9).
Could you try the same formatting code in e.g. x-axis labels?
- Wed Jan 08, 2014 9:28 am
- Forum: LightningChart Bug Reports
- Topic: System.IndexOutOfRangeException in SeriesXY.HighLowSeriesBas
- Replies: 5
- Views: 12866
Re: System.IndexOutOfRangeException in SeriesXY.HighLowSerie
Hi Steffen,
I tried the code, but it requires Framework.IBMT.US assembly, which we don't have, to deserialize the data.
Could you provide us the assembly or code to read the serialized data?
I tried the code, but it requires Framework.IBMT.US assembly, which we don't have, to deserialize the data.
Could you provide us the assembly or code to read the serialized data?
- Tue Jan 07, 2014 6:20 am
- Forum: LightningChart Ultimate WPF
- Topic: Create WPFFont from System.Windows.Media.FontFamily?
- Replies: 1
- Views: 6258
Re: Create WPFFont from System.Windows.Media.FontFamily?
There is no such constructor for now. You could try following kind of code to get FontFamily from System.Windows.Media.FontFamily: System.Windows.Media.FontFamily ff = new System.Windows.Media.FontFamily("Times New Roman"); List<String> listFamilyNames = new List<string>(ff.FamilyNames.Val...