Representation Problem Win XP

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Felix
Posts: 72
Joined: Tue Oct 29, 2013 8:10 am

Representation Problem Win XP

Post by Felix » Thu Nov 14, 2013 3:35 pm

Hello,

I use the charts "SurfaceGridSeries3D" and "IntensityGridSeries" in my software and have a display problem with it.

I have my software installed on one of our test PC, the presentation of SurfaceGridSeries3D was colorless and the presentation of IntensityGridSeries was complete blank.

To check if the problem is with my software, I have the demo LightningChartUltimage v.5.3.3 installed on this PC and you can see on the pictures the same problem occurs.
Color Bug
Color Bug
Color Bug Win XP Demo.jpg (247.76 KiB) Viewed 6959 times
Display Bug
Display Bug
Display Bug Win XP Demo.PNG (134.03 KiB) Viewed 6959 times
Test PC
Test PC
System.PNG (40.27 KiB) Viewed 6959 times
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ArctionPasi
Posts: 1367
Joined: Tue Mar 26, 2013 10:57 pm
Location: Finland
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Re: Representation Problem Win XP

Post by ArctionPasi » Thu Nov 14, 2013 3:47 pm

Hi Felix,

the GPU does not support Shader Model 3, that's why it can't use any HLSL coloring effects. DirectX 9.0 c -compatible GPU is required. 'c' stands for SM3. :freak:
LightningChart Support Team, PT
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