Demo (or anything not working)

[fbkevy]

Hi,
I downloaded the latest SDK nothing works

I have Win 7 sp1, .Net4.5.1, x64. I install the latest Direct X after installing the SDK
"Download LightningChart Ultimate .net4 trial"
(For Visual Studio 2010-2013, WPF + WinForms)

Processor Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz, 3401 Mhz, 4 Core(s), 8 Logical Processor(s)
Name Matrox M9140 LP PCIe x16

Event vwr:

Winform demo
Faulting application name: DemoAppLightningChartUltimate.exe, version: 2013.8.14.4001, time stamp: 0x520b92a6
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18229, time stamp: 0x51fb1677
Exception code: 0xe0434352
Fault offset: 0x000000000000940d
Faulting process id: 0x1b3c
Faulting application start time: 0x01cf484639f2d53d
Faulting application path: C:\Program Files (x86)\Arction\LightningChart Ultimate SDK v.5 .net4\Executables\DemoAppLightningChartUltimate\DemoAppLightningChartUltimate.exe
Faulting module path: C:\WINDOWS\system32\KERNELBASE.dll
Report Id: 77a7d42d-b439-11e3-b271-b8ca3a9b4846

Application: DemoAppLightningChartUltimate.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.IO.FileNotFoundException
Stack:
at DemoAppLightningChartUltimate.FormDemo..ctor()
at DemoAppLightningChartUltimate.Program.Main()
--------------
Application: WindowsFormsHostExample.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Windows.Markup.XamlParseException
Stack:
at System.Windows.Markup.WpfXamlLoader.Load(System.Xaml.XamlReader, System.Xaml.IXamlObjectWriterFactory, Boolean, System.Object, System.Xaml.XamlObjectWriterSettings, System.Uri)
at System.Windows.Markup.WpfXamlLoader.LoadBaml(System.Xaml.XamlReader, Boolean, System.Object, System.Xaml.Permissions.XamlAccessLevel, System.Uri)
at System.Windows.Markup.XamlReader.LoadBaml(System.IO.Stream, System.Windows.Markup.ParserContext, System.Object, Boolean)
at System.Windows.Application.LoadBamlStreamWithSyncInfo(System.IO.Stream, System.Windows.Markup.ParserContext)
at System.Windows.Application.LoadComponent(System.Uri, Boolean)
at System.Windows.Application.DoStartup()
at System.Windows.Application.<.ctor>b__1(System.Object)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
at System.Windows.Threading.DispatcherOperation.InvokeImpl()
at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
at System.Windows.Threading.DispatcherOperation.Invoke()
at System.Windows.Threading.Dispatcher.ProcessQueue()
at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)
at System.Windows.Application.RunInternal(System.Windows.Window)
at System.Windows.Application.Run()
at WpfDemoUltimateNET4.App.Main()

Please help!
Kevin

[ArctionPasi]

The most likely reason is that Matrox doesn't have a proper DirectX support.

http://www.matrox.com/graphics/media/pd ... asheet.pdf
This article says it has only DirectX 9.0 support.

Some articles picked:
http://www.tomshardware.com/news/Lenovo ... ,5792.html
From this this article I learned DirectX 9.0 support is not quite real.

LightningChart needs DirectX 9.0 c support, that is 'DirectX 9.0 with Shader Model 3', so Matrox doesn't meet our compatibility requirements.

There's a plenty of working multi-monitor products available that are based on AMD or NVidia chips. And they work, and have the power to run complex graphics applications. Can you please try with another video type card please.

[fbkevy]

Hi thanks for the reply.

Wow I am shocked that my relatively decent card is not suitable.

>Can you please try with another video type card please.
Just to be clear, are you suggesting I change graphics cards?

Kevin

P.S can I just make the suggestion that if the software checks the prerequisites and reported the error nicely?

[ArctionPasi]

It should report a DirectX error in such case. But it seems the drivers or DirectX assemblies don't load at all for our routines to start.

Matrox is a very rarely used card nowadays. It's very hard to find any info of this card from the web. I used to use Matrox cards in the past too, but it seems their development stalled when 3D technologies were evolving. Yes, I'm suggesting trying with a different graphics card. Just to isolate this is a Matrox issue.