Arction.WPF.LightningChartUltimate 5.5 Stability Issue

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msb
Posts: 4
Joined: Thu Jun 05, 2014 2:17 pm

Arction.WPF.LightningChartUltimate 5.5 Stability Issue

Post by msb » Thu Jun 05, 2014 2:35 pm

Hi,
I'm experiencing an issue which is causing the runtime to terminate our application. We are in the process of upgrading from an earlier LightningChart version 4.2.2. We plot "live" acquisition data to the control in this case 4-12 channels. Appears the crash occurs when we change plotting modes or perform a scale change when acquisition in running. This appears to happen intermittently but frequently as it's easily re-creatable.

Thanks,


Arction.WPF.LightningChartUltimate 5.5.1.4001


Application: CardioInsight.Athena.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.ArgumentOutOfRangeException
Stack:
at System.Collections.Generic.List`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].RemoveAt(Int32)
at A.YG.EJ(SlimDX.Direct3D9.VertexBuffer, A.PG, Boolean, Int32 ByRef)
at Arction.WPF.LightningChartUltimate.LightningChartUltimate.PHB(Arction.WPF.LightningChartUltimate.SeriesXY.PointLineSeriesBase, Int32, Double, Double, Double, Arction.WPF.LightningChartUltimate.GraphSegmentInfo, Int32)
at Arction.WPF.LightningChartUltimate.LightningChartUltimate.OHB(System.Object)
at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
at System.Threading.ThreadPoolWorkQueue.Dispatch()

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ArctionPasi
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Re: Arction.WPF.LightningChartUltimate 5.5 Stability Issue

Post by ArctionPasi » Thu Jun 05, 2014 7:23 pm

Hello,

this multithread-vertex buffer issue was fixed in LC v.6.0.1. Please update to that.
LightningChart Support Team, PT

msb
Posts: 4
Joined: Thu Jun 05, 2014 2:17 pm

Re: Arction.WPF.LightningChartUltimate 5.5 Stability Issue

Post by msb » Thu Jun 05, 2014 7:46 pm

Another engineer attempted to upgrade to 6 but found the changes incompatible with our current application, as it wasn't close to being a functional system afterward. We would be more comfortable on 5.5 with a patch available to us as we are nearing the end of our development cycle and are completing our integration testing.

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ArctionPasi
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Location: Finland
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Re: Arction.WPF.LightningChartUltimate 5.5 Stability Issue

Post by ArctionPasi » Thu Jun 05, 2014 8:37 pm

We have a .NET4 assemblies pack available which has the fix included.

http://www.arction.com/download/LC_v.5. ... x_net4.zip
LightningChart Support Team, PT

msb
Posts: 4
Joined: Thu Jun 05, 2014 2:17 pm

Re: Arction.WPF.LightningChartUltimate 5.5 Stability Issue

Post by msb » Fri Jun 06, 2014 4:40 pm

Hi,

Thank you for the update this appears to be working well today.

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