Hello,
on one particular computer, our customers lightning chart is not showing. The reason is a exception inside lightning chart. I would like to provide windows events and pc-configuration, but evtx and xml file extensions are not accepted. Can I send it somewhere else?
Thank you
Exception in chart
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- Posts: 141
- Joined: Wed Mar 27, 2019 1:05 pm
Re: Exception in chart
Hello,
You can try sending them via e-mail to our technical support at [email protected].
If they are still not coming through we can think of some kind of dropbox solution, but try the e-mail first.
Best regards,
Lasse
You can try sending them via e-mail to our technical support at [email protected].
If they are still not coming through we can think of some kind of dropbox solution, but try the e-mail first.
Best regards,
Lasse
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- Posts: 141
- Joined: Wed Mar 27, 2019 1:05 pm
Re: Exception in chart
Hello,
Yes, we received them. I believe my colleague Kestutis took a look at them and sent you an answer to the e-mail you used to send the files.
Best regards,
Lasse
Yes, we received them. I believe my colleague Kestutis took a look at them and sent you an answer to the e-mail you used to send the files.
Best regards,
Lasse