we have problem, when somebody is connected via RDP (remote desktop) and uses our application (lightning chart is part of it), we get an application crash. After investigation we figured out, that it is related to lightning chart component. I attach log. Do you know, where the problem could be?
Many Thanks.
Arction.Wpf.SemibindableCharting.ChartException: Render device create failed.: Rendering engine initialization failed. None of the requested engines could be loaded.
For more information, use GetLastEngineInitResults() method. ---> SharpDX.SharpDXException: HRESULT: [0x88760870], Module: [Unknown], ApiCode: [Unknown/Unknown], Message: Unknown
at SharpDX.Result.CheckError()
at SharpDX.Direct3D9.Device.Reset(PresentParameters[] presentationParametersRef)
at Arction.RenderingEngine11.RenderingEngine11.ND()
at Arction.RenderingEngine11.RenderingEngine11.Dispose(Boolean disposing)
at Arction.Wpf.SemibindableCharting.LightningChartUltimate.RAD(Boolean A)
at Arction.Wpf.SemibindableCharting.LightningChartUltimate.HBD()
--- End of inner exception stack trace ---
at Arction.Wpf.SemibindableCharting.LightningChartUltimate.IIC(MessageSeverity A, MessageType C, Object F, String H, String I, Boolean J, Exception K)
at Arction.Wpf.SemibindableCharting.LightningChartUltimate.HBD()
at Arction.Wpf.SemibindableCharting.LightningChartUltimate.QOD(IntPtr A, Int32 C, IntPtr F, IntPtr H, Boolean& I)
at System.Windows.Interop.HwndSource.PublicHooksFilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Int32 numArgs)
at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)