A forum dedicated to WinForms version of LightningChart Ultimate.
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Felix
- Posts: 72
- Joined: Tue Oct 29, 2013 8:10 am
Post
by Felix » Tue Mar 25, 2014 2:24 pm
Hello Pasi,
I have today received the following error.
ArctionChart.GetImage() Exception: D3DERR_DEVICELOST: Device lost (-2005530520)
Code: Select all
public Image GetImage()
{
try
{
using (var stream = new MemoryStream())
{
lcuChart.SaveToStream(stream);
return Image.FromStream(stream);
}
}
catch (Exception ex)
{
handleError("HardnessMapControl.GetImage(): " + ex.Message);
}
return null;
}
What does this error and where by it can be created?
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ArctionTero
- Posts: 42
- Joined: Thu Mar 28, 2013 9:20 am
Post
by ArctionTero » Wed Mar 26, 2014 6:58 am
Hi Felix,
I tried you code with some of our demos, but didn't get any errors. Could you tell us more about the case:
- all series you are using
- any real-time updates
- are you using extra threads
- which map, if any
- does that appear always or randomly
LightningChart Support Team, TK
-
Felix
- Posts: 72
- Joined: Tue Oct 29, 2013 8:10 am
Post
by Felix » Fri Apr 04, 2014 8:33 am
Hi Tero,
The chart consists of the following parts.
IntensityGridSeries
+ 2x LineSeries cursor on the center display
+ 2x FreeFormPointLineSeries for the grid snap
+ PointIntensityGridSeries for the display of data items
+ BackgroundIntensityGridSeries for displaying a background image
+ PointIntensityGridSeries for the grid view
+ LimitsConturLineIntensityGridSeries
The chart is updated only when data is received. The interval is about 30 seconds.
The error does not occur on a regular basis.
The chart is not visible at the time of the call.
Version of the chart 5.5.1.2001
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ArctionPasi
- Posts: 1367
- Joined: Tue Mar 26, 2013 10:57 pm
- Location: Finland
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Contact:
Post
by ArctionPasi » Wed Apr 16, 2014 9:36 am
Hi Felix,
could you please post a Visual Studio project we could use to produce the problem.
Also please shared some details about your system. Especially video card type.
LightningChart Support Team, PT