Problem with DirectX 10 video card
Posted: Wed Mar 22, 2017 2:25 pm
We have a problem with one customer who has a video card that only support DirectX 10
You can see the problem in the attachment, all of the text in plot area looks scrambled.
The problem goes away if we use this option: chart.RenderOptions.DeviceType = RendererDeviceType.AutoPreferD9;
But would expect LightningChart to handle this fallback automatically.
some details:
We are using version 7.0.2 DLLs.
OS Windows 7 x64
When I check this property: RenderDeviceFeatureLevel it reports DX_10_0
You can see the problem in the attachment, all of the text in plot area looks scrambled.
The problem goes away if we use this option: chart.RenderOptions.DeviceType = RendererDeviceType.AutoPreferD9;
But would expect LightningChart to handle this fallback automatically.
some details:
We are using version 7.0.2 DLLs.
OS Windows 7 x64
When I check this property: RenderDeviceFeatureLevel it reports DX_10_0