LightningChart Support Forums

Hi,

I encountered the below error when plotting the graph:

SharpDX.SharpDXException: HRESULT: [0x8876086A, Module: [SharpDX.Direct3D9], ApiCode: [3DERR_NOTAVAILABLE/NotAvailable], Message: Unknown at SharpDX.Result.CheckError()
Arction.WPF.LightningChartUltimate.ChartException: Render device create failed: Failed to create Directx hardware render device.
GPU surrpoes Hardware vertex processing: False,
Is pure device: False
Anti-Alias level:0

I have plotted 2 graphs, the first one with 247 line segments show up, while the 2nd one with 50 line segements did not.

May i know what is it due to?

Thanks again.

Build your app in Any CPU config and run in 64-bit windows. If it works then, it's an out-of-memory issue on computer side due to 2GB RAM access limit.

Otherwise it seems your graphics adapter has run out of memory.

ArctionPasi wrote:Build your app in Any CPU config and run in 64-bit windows. If it works then, it's an out-of-memory issue on computer side due to 2GB RAM access limit.

Otherwise it seems your graphics adapter has run out of memory.

Hi Pasi,

Is there a 64bit installer for LightningChart? Or do i just have to change the VS2010 build configuration to "Any CPU" will do? Is there any difference if i select "x64" instead of "Any CPU"?

Thanks for your help once again.

Our assemblies have both 32-bit and 64-bit support, in the same assemblies. Just build with Any CPU configuration and your software and our assemblies run in 64-bit mode when started in 64-bit Windows.